Tactical means using individual contracts.
Using:
RFP
Cost negotiation
Legal review
SOW review
Responsibilities
SOPs
PM learning cycle
Change orders
Issue identification
Issue resolution
Closeout
Strategic equals a partnership approach:
Work Order
Agreed base/unit costs
Ts&Cs agreed
Shared protocol development
Established responsibilities
Shared SOPs
PM continuity
Interactive setup
Early warning
Oversight/escalation process
Constant improvement
Is it desirable to move to a partnership arrangement...probably
Dear Enterprise Software Vendor: Should You Fire Your PR and Marketing?
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Note the Sourcing Innovation Editorial Disclaimers and note this is a very
opinionated rant! Your mileage will vary! (And not about any firm in
particula...
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